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Phone Routing Information

Main Menu

Welcome to Schlumberger Support. To direct your call to the right Support Team, please select from the following three options:

  • If you are calling regarding Software Support Services; press 1
  • If you are calling regarding Delfi Services; press 2
  • If you are a Sensia User; press 3

To hear these options again, press the star (*) key.

SOFTWARE SUPPORT>

Thank you for selecting Software Support services. You now have 9 options.

  • For G&G including Petrel; press 1
  • For Reservoir Simulation including Petrel RE, ECLIPSE and INTERSECT; press 2
  • For Production including PIPESIM and OLGA; press 3
  • For Petrophysics including Techlog; press 4
  • For Information Management including Studio; press 5
  • For Infrastructure Services including Licensing or Installation; press 6
  • For Economics including Merak; press 7
  • For Drilling including Drillbench; press 8
  • For all Other Products and Services; press 9

To hear these options again please press the star (*) Key.
To return to the previous Menu press the hash (#) Key.

Delfi SERVICES>

Thank you for selecting Delfi, you now have 2 options.

  • For Drilling including DrillPlan and Drilling Interpretation; press 1
  • For all other Delfi including Login and Petrotechnical Suite; press 2

To hear these options again please press the star (*) key.
To return to the previous Menu press the hash (#) key. 

SENSIA SERVICES>

Thank you for selecting Sensia, you now have 3 options:

  • For OFM; press 1
  • For Avocet; press 2
  • For ConnectedProduction; press 3

To hear these options again please press the star (*) Key.
To return to the previous Menu press the hash (#) Key.